1. Introduction
At Shiva Export HK Limited, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
2. Information We Collect
a) Personal Information
We may collect personal details including, but not limited to:
- Name
- Email address
- Phone number
- Company name
- Billing and shipping information
- Any information you provide via contact forms or email
b) Non-Personal Information
- Browser type
- IP address
- Device information
- Pages visited and time spent on the website
- Cookies and usage data
3. How We Use Your Information
We use collected information to:
- Respond to inquiries and provide customer support
- Process orders and business transactions
- Improve our website, products, and services
- Communicate updates, offers, or important notices
- Comply with legal and regulatory obligations
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyze website performance. You may disable cookies through your browser settings, but some features may not function properly.
5. Information Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. Information may be shared only when:
- Required by law or legal process
- Necessary to complete business transactions
- Involving trusted service providers under confidentiality agreements
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission over the internet is 100% secure.
7. International Data Transfers
As an export-oriented business, your information may be transferred to and processed in countries outside your jurisdiction. By using our services, you consent to such transfers.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Data Retention
We retain personal information only as long as necessary to fulfill business purposes or comply with legal requirements.
10. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent
- Object to certain processing activities
Requests can be sent to us using the contact details below.
11. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.
12. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be effective upon posting on this page.
13. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Shiva Export HK Limited
Hong Kong
Email: seexporthk@gmail.com
Phone: +852 9201 2920
